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Welcome to Best Practices Delivered.

Hello.  My name is Michelle and I specialize in Business Communications. My degree is in English and Business Communications from Duquesne University. I write Business Plans,  Annual Reports, policies and procedures, employee handbooks and more; If you plan to stay in business, you will need some of this stuff. 

No project is too small or too big.  I can even assist your company as a free-lance consultant. Whether you are self-employed or part of a large company, you need to establish policies and guidelines for business practices.  I can even help your business create a business plan to track your productivity and predict your financial year.

Business Plans, policies, and employee handbooks should be updated annually as well as when changes in policy and staff occur.  Some businesses do not have staffs large enough to accomplish this; that's where my services help.

In 2003,  I was hired as Director of Business Development by the Hospital Board of Aliquippa Community Hospital. I searched for several weeks to locate their Business Plan which was requested by the Judge overseeing their financial reorganization. It was stored on the laptop of a former executive. Administration no longer had access to "that" laptop. Their Employee Handbook had not been updated in 8 years. The Chief Operating Officer downloaded "similar stuff" from a hospital of similar size. We started from scratch to write these documents. Check out the Pittsburgh Business Times for this time period. Sadly, ACH closed a year later. Jobs were lost and a community lost access to valuable medical care

.I can review and update your current documents or create documents for your new business. As my insurance agents says:  "you can fail to plan, or plan to fail; your choice. 

                                    Business Communications Made Easy!